Tours in Medellín

PRIVACY POLICY

At Discover Colombia Travel, we are committed to protecting the privacy and security of the personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and utilize our services.

  1. Personal Information: When you make a booking or reservation, we may collect personal information such as your name, email address, contact number, and payment details. We only collect the necessary information to fulfill your request and provide you with our services.
  2. Usage Data: We may collect non-personal information about how you interact with our website, including your IP address, browser type, device information, and browsing patterns. This data helps us analyze website traffic and improve our services.
  1. We use your personal information to process your bookings, provide you with the requested services, and communicate with you regarding your reservations.
  2. We may use your email address to send you newsletters, updates, promotional offers, or other relevant information about our services. You can opt out of these communications at any time.
  3. Non-personal information collected through cookies and similar technologies is used to analyze website performance, enhance user experience, and understand user preferences.
  1. We may share your personal information with third-party service providers who assist us in delivering our services, such as accommodation providers, transportation companies, and tour operators. These providers are required to maintain the confidentiality and security of your information.
  2. We may disclose your information if required by law, legal process, or governmental authorities to protect our rights, safety, or the rights and safety of others.
  3. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
  1. We implement industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
  2. We use secure socket layer (SSL) technology to encrypt sensitive information during transmission.
  3. While we strive to protect your information, please note that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.
  1. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
  2. If you no longer wish to use our services or have your information stored, you may request the deletion of your data.

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

If you have any questions or concerns regarding our Privacy Policy, please contact us at [info@discovercolombiatravel.com.co].